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Verssiia, you're in denial. Wake up and analyze what was said here and in other threads. Any PR mouthpiece will wordsmith their replies to make it seem like they know what they're doing or that it's not as bad as it actually is. Even though he's a lead developer, it doesn't mean he isn't doing that. We all do it too when we post on forums.
Look at his first paragraph. By his comparison with shadow priests, he says that ret paladins tend to switch specs to compete in arena rather than quitting or sticking it out with Ret. And then he says they're doing it because holy is better. That means that either holy is too good and should be nerfed or ret is too bad and needs buffed. Ok, nothing that wrong yet.
But you have dig deeper at his assumptions and identify which of the two scenarios is true. By saying this, I'm showing my bias, but why would a player that enjoys Ret switch to holy if ret was just and holy was OP? Unfortunately, statistics can be used to say whatever you want. But as a community we know Ret is lacking in high-end arena based not only on representation, but first-hand accounts. That's just become implicit in most of our arguments by now. And in fact, Ghostcrawler said more than once that they wanted to give ret more utility once they reigned in the damage.
The end result is that this statement is just and excuse to not have to deal with Ret because they have no clue what they're doing with paladins (more on this later).
His second paragraph is an awful excuse. Yes, if he gave a stated class vision, people would use it to argue buffs and nerfs. But at the same time, how can the playerbase communicate back to the developers what's working and what isn't if they don't know how it was supposed to work in the first place? For example, is my FoL too weak or is it where it's supposed to be? No clue because no one has said what our heals should be capable of. If someone won't give you a straight answer when asked a question it's because they themselves don't know or don't want you to know the real answer.
And here's how I know that Blizzard has no clue what they're doing with paladins: The designs over multiple patches have shown a lack of full understanding of the class mechanics by leaving them incomplete, or the designs are just so outwardly awful that there's no rationale explanation for how anyone with a basic understanding of the class could consider it a good design.
I actually develop software, so I have some insight on these things should work. What normally happens, is that you come up with high level requirements or design. The developers then break it down into more detail. Or you may be looking at some small aspect already. But once a design it put out, it should be reviewed by knowledgeable parties. They'll point out flaws in the design, possible problems when interacting with other elements aspect of the software, or scrap the design altogether. Then the design gets coded and tested.
Step back to 2.3 in TBC. In that patch, Ret paladin gear was changed from having both strength and spellpower to just strength. Yet all of Ret's abilities had a sizeable component of damage from spellpower. This was pointed out immediately on the forums, as anyone who is knowledgeable about ret paladins would point out that flaw. Yet it wasn't fixed until WotLK, over a year after the patch was released (the patch started months earlier). Now we have this latest sacred shield change that is just so awful, you wonder how no one brought up how pointless it made SS for prot and ret the second the idea was proposed. But no, it got all the way to a PTR build. If you look at the initial WotLK beta builds, they added a huge amount of RNG to judgement damage, so the point where paladins in lvl 70 gear were getting 20k crits by stacking buffs. It took players about a day to post those screenshots. That's a pretty obvious flaw that experienced paladins pointed out by just looking at talent trees.
These continued obvious flaws that anyone who is familiar with ret would point out demonstrates that although Blizzard may have a lose idea of how paladins should work, none of them have any knowledge about how it actually works and how potential changes would work. They're not even to the level where they can understand why things don't work how they want them to.
_________________ Kirrena @ Shattered Hand. Nov 2004 - May 2010
"Memories that are important to you. Precious memories you can't sweep aside even if you wanted to." - Hoshino Ruri
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